Concentrix Earns Another Leader Recognition in Highly Competitive
Everest Group Positions Concentrix as a Leader for the Seventh Consecutive Year
Concentrix Corporation, a leading global provider of customer experience (CX) solutions and technologies, continues to earn its position as a Leader in the highly competitive Customer Experience Management (CXM) market.
For the seventh year in a row, Everest Group, a global research firm focused on strategic IT, business services, engineering services, and sourcing has positioned Concentrix as a Leader – its highest designation – in CXM. The company’s latest designation is included in Everest Group’s newly released report, “Customer Experience Management in the Americas – Service Provider Landscape with PEAK Matrix® Assessment 2022” as well as in the PEAK Matrix Assessments covering the Asia Pacific and Europe, Middle East and Africa regions.
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These reports detail the role that CXM